Privacy Policy
How we collect, use, and protect your information.
Introduction
Braincoders ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit braincoders.io or contact us, how we use it, and your rights. If you have any questions, reach out at privacy@braincoders.io.
Information We Collect
We collect information you voluntarily provide — such as your name, email address, company name, and project details when you fill out our contact form or subscribe to our newsletter. We also collect limited technical data automatically, including IP address, browser type, pages visited, and session duration, to improve site performance.
How We Use Your Information
- Respond to your enquiries and project requests within 24 hours.
- Send our newsletter if you have subscribed (you can unsubscribe at any time).
- Analyse site usage to improve the user experience.
- Comply with legal obligations.
We do not use your data for automated decision-making or profiling.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We may share data with trusted service providers (email delivery, analytics, cloud hosting) who act on our instructions and are bound by data-processing agreements. We may also disclose data when required by law.
Cookies
We use essential cookies to ensure the site works correctly, and optional analytics cookies (e.g. Plausible) that do not use personal identifiers. You can disable cookies in your browser settings at any time without affecting your access to the site.
Data Retention
Contact form submissions are retained for up to 3 years for business purposes. Newsletter subscriber data is retained until you unsubscribe. Analytics data is aggregated and anonymised after 12 months. You may request deletion at any time.
Your Rights
- Access — request a copy of your personal data.
- Rectification — correct inaccurate or incomplete data.
- Erasure — request deletion of your data.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to certain processing activities.
To exercise any right, email privacy@braincoders.io. We will respond within 30 days.
Contact
For any privacy-related questions or requests, contact us at privacy@braincoders.io or write to Braincoders — Dubai Digital Park, Silicon Oasis, Dubai, UAE.